Shipping Policy

Below you will find the average delivery time for all our packages:

- Once an order is placed, we require 1 - 3 working days to process the order. During the week it takes one working day, but if you order on a Friday evening or at the weekend it may take a little longer.

- Once your order has been processed, it will be dispatched and delivery takes an average of 7 - 12 working days.

We strive to make the ordering and delivery process as easy as possible for our customers, but if you have any questions or comments, please do not hesitate to contact our customer service. Below we will explain how your order will be processed and delivered.

Place an order

The ordering process at Navenport is as simple as possible. First, you need to go to the product page and add the desired product to your shopping cart. To do this, click on the black "Add to cart" button.

It is important to check that you have selected the correct variants. If everything is OK, click on the "Proceed to Checkout" box. On the information page, you will need to enter the correct address details. Make sure that all the information is correct. Once this information is filled in correctly, you can click on the "Proceed to Shipping" button.

On the "Shipping" page, you have the opportunity to check the address details you have entered. It is also noted that each shipment is sent completely free of charge. As a sign of appreciation to our customers, we always cover the shipping and delivery costs. You can now proceed by clicking on the "Proceed to payment" box.

In the payment options you can choose between different payment methods. At Navenport all payment options are SSL encrypted, so you can always rely on a secure payment environment.

 

Once you have selected the correct payment method, you must click on the "Complete Order" box and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. If you have any problems with your order, please feel free to contact us at any time.

Shipping costs

We cover the shipping costs for every order. All our products are delivered to your home 100% free of charge. No minimum order is required.

Shipping your order

Have you found the perfect look or accessory on our website? Then you want to enjoy it as soon as possible! That's why we make sure that your order is processed and shipped as quickly as possible.

To ensure that we can offer fair prices for our products, we have chosen to collect packages in bulk and ship them all at once once we reach our minimum quantity. We hope for your understanding and willingness to help us create a better and healthier world.

Please note: Like many other webshops, we are very busy and there may be delays due to the Corona crisis. Please take this into account when placing your order. We will do our best to ship your order as quickly as possible.

To ensure that your order is shipped today, you can contact us by email. Our service team will be happy to advise you on the right solution.